Exploring User Research: Understanding People, Needs & Assumptions
Research Process Problem The main problem I am investigating is the shortcomings of online tutorials as a learning resource for solving problems. Despite their widespread use, many users struggle to find tutorials that effectively address their needs. Some common issues I observed with online tutorials include: Lack of Engagement : Some tutorials rely on textual content or long-format videos, which can be difficult to follow. The experience often gives the impression of being more like an assignment rather than an engaging interaction, which leads to disinterest. Lack of Real-World Application : Some tutorials present only basic examples that lack real-world relevance, making it difficult for users to apply what they have learned. Additionally, some tutorials fail to provide detailed instructions tailored to specific models or situations, leaving users frustrated as they struggle to adapt generic guidance to their needs. Assumption of Prior Kno...
